Standard 6: Clinical Handover

Clinical handover is a process used by your doctors, nurses and allied healthcare providers to ensure important information about your care and treatment is shared. We encourage our patients and their families to be involved in this process whether it be on admission, transferring to and from theatre or between shifts if you are an overnight patient. We use a number of tools to facilitate these processes including preadmission assessments, documentation of your medical history, preoperative checklists, and clinical pathways. In overnight patient areas you will see whiteboards in patient rooms, which staff will encourage you and your family to use to assist us in planning and delivering your care. On discharge we will provide a discharge summary for your GP so they are aware of the care and treatment you have received.